privacy policy

Privacy Policy

At Profunding we are committed to safeguarding the privacy of our users. We take your privacy very seriously and it is important to us that you can use and enjoy our website without having to compromise your privacy in any way.

The purpose of this policy is to explain how Profunding (and our associated web sites) will use and process your personal data. By using our website generally you agree to this use.

What information do we collect?
We may ask you to provide information over the telephone or on our website [when you register with Profunding or its associates]. If you contact us we may keep a copy of that correspondence.

The type of information which we may collect about you includes your:

		Name
		Address
		Telephone number
		Facsimile number
		E-mail address

We may supplement the information which you provide to us with information we receive from third parties

How is the information used?
We use your information to improve our marketing, to administer our business activities, to provide customer service and to make available other products and services to our customers and potential customers. You may opt out of receiving this information at any time by sending an .

We will show the information you provide only to those employees that need to see it.

We also use information in aggregated form (where no individual user is identified). This information may include:

		The URL which you came from.
		The URL which you came from.
		What browser you are using.
		Your IP address.

This information is used for market research and to customise our site content. We believe that this allows us to monitor and improve our site and tailor it to better meet our users requirements.

We will only use the information that we collect about you lawfully in accordance with the Data Protection Act 1998.

Use of Cookies
Cookies are small pieces of data that are stored on a user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent transactions or to short cut access to the site. We use cookies to gather information about our users' browsing activities. This information helps us to design and arrange our site in the most user-friendly manner. You can usually modify your browser to prevent this happening.

Who do we share the information with?
We may share your information with any third party. We will provide only the personally identifiable information necessary.

We may also disclose your personal data to:

		Any law enforcement agency requesting it in connection with the commission of an offence.
		Comply with applicable laws and lawful Government and/or regulatory requests.
		Protect our systems and ourselves.
		Operate our systems properly.

We reserve the right to, and you agree that we may, disclose any information which we hold about you to any Government, regulatory, criminal investigatory or other authorised body such as the police, Customs and Excise and trading standards officers without notice to you and without incurring liability to you in connection with any investigation of fraud, infringement of intellectual property rights or illegal activity or in relation to any matter which may expose us to legal liability or otherwise.

We do not sell, trade, give away or rent your personal information to third parties unless you tell us you are happy for us to do so. We may provide statistics on an aggregated basis but these will not include any personally identifiable information.

How do we safeguard your personal data?
The internet is not a secure medium however Profunding use industry standard safeguards to protect the confidentiality of your personal data such as encryption keys and firewalls.

Your personal information will be held securely in accordance with the Data Protection Act 1998.

Our security systems mean that we may request proof of identity before we are able to disclose information to you.

Your consent
By submitting your information and by using our website you consent to the collection and use of personal information relating to you as set out in this privacy policy. If we decide to amend our privacy policy we shall post any changes on this page so that you are aware of what information we collect, how we use it and under what circumstance we disclose it. Please check back regularly. Continued use of the service will signify that you agree to any such changes.

How can you correct any inaccuracies?
We are committed to ensuring that the information which we hold about you is accurate and up to date. You can check the information that we hold about you by contacting us via . Although you are entitled to a copy of your information held by us, we may make a small charge for providing this to you.

Please notify us if you find any inaccuracies, providing us with sufficient information to identify you, so that any errors can be corrected.

You agree to keep your data accurate and up to date and to promptly send us any new or revised personal data.

You warrant and undertake to us that all of the details you supply to us are true and accurate.

Contacting us
Any questions or comments relating to this statement or our site should be directed to Profunding by sending an or in writing to the following address:

Profunding
Crane House
19 Apex Business Village
Annitsford
Northumberland NE23 7BF

Tel +44 (0)191 250 1969
Fax +44 (0)191 250 2563